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Terms & Conditions

Terms & Conditions of sale:

Welcome to our website. Please carefully read these conditions before using the Website. By using the Website, you agree to be bound by these terms and conditions.

1. Your Account

If you use the Website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorized access to your account. You agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorized manner. Please ensure that the details you provide us with are correct and complete and inform us of any changes to the information that you provided when you registered.

natureZOO of Denmark only sells products to individuals who can purchase with a credit card/debit card. If you are under 16, you may use natureZOO of Denmark's online shop only with the involvement of a parent or guardian.

natureZOO of Denmark reserves the right to refuse access to the Website, terminate accounts, remove or edit content, or cancel orders at our discretion. If we cancel an order, it will be without charge to you.

2. Privacy

Please review our Privacy Notice, which also governs your visit to the Website, to understand how we use your information.

3. Access to the Website

We will do our outmost to ensure uninterrupted availability of the Website and that transmissions will be without errors. However, due to the nature of the Internet, this cannot be guaranteed. Your access to the Website may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services. We will attempt to limit the frequency and duration of any such suspension or restriction.

4. License for Website access

natureZOO of Denmark grants you a limited license to access and make personal use of this Website. The license does not allow you to download (other than page caching) or modify it, or any portion of it, except with express written consent of natureZOO of Denmark. This license does not include any resale or commercial use of this Website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this Website or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This Website or any portion of this Website may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent. You may not frame or use similar techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of natureZOO of Denmark. You may not use any meta tags or any other 'hidden text' utilizing natureZOO of Denmark's name, product names or trademarks. Any unauthorized use terminates the permission or license granted by natureZOO of Denmark. You may not use any logo or trademark which is featured on the Website or other proprietary graphic or trademark as part of the link without our express written consent. 

5. Your conduct

You must not use the Website in any way that causes, or is likely to cause, the Website or access to it to be interrupted, damaged or impaired. You must not use the Website: - for fraudulent purposes, or in connection with a criminal offence or other unlawful activity - to send, use or reuse any material that is illegal, offensive, abusive, indecent, defamatory, obscene or menacing; or in breach of copyright, trade mark, confidence, privacy or any other right; or is otherwise injurious to third parties; or objectionable; or which consists of, or contains, software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any 'spam' - to cause annoyance, inconvenience or needless anxiety.

6. Copyright, legal statement and database rights

All content and compilation of such content included on the Website, such as text, graphics, logos, button icons, images and software is the property of natureZOO of Denmark or its content suppliers and is protected by Danish, European and International copyright and database right laws.

All software used on this Website is the property of natureZOO of Denmark, or our software suppliers and is protected by UK, European and International copyright laws.

You may not extract and/or re-utilize parts of the contents of the Website without natureZOO of Denmark's express written consent. In particular, you may not utilize any data mining, robots, or similar data gathering and extraction tools to extract (either once or many times) for re-utilization of any substantial parts of this Website. You also may not create and/or publish your own database that features substantial (e.g. our prices and product listings) parts of this Website.

Please also refer to our Legal Statement below.

7. Legal Statement

www.naturezoo.dk and www.naturezooshop.com are the registered domain names of natureZOO of Denmark; the natureZOO of Denmark logo is a registered trademarks.

8. Return

www.naturezooshop.com gladly accept returns. You have to return the merchandise no later than 30 days from the date of receipt. We do not accept items that have been used, altered, or washed, or without the tag. As soon as we have received the returned items and they have undergone a quality control check we will credit your account/credit card. We only credit the card that was used to purchase the items, in that way we can limit the use of stolen credit cards. Please keep your postal receipt as a proof that the package was sent. You are responsible for the return expenses.  

Return address: Islands Brygge 77A, 3 t.h., 2300 Copenhagen S, Denmark, Att: Return

9. Our contract

When you place an order to purchase a product from the Website, we will send you an email confirming receipt of your order and containing the details of your order. Your order represents an offer to us to purchase a product which is accepted by us when we ship that product to you and is confirmed by an email we send to you confirming that we have shipped (the 'Shipping Confirmation E-mail') (all orders will be shipped by Ups to countries within Europe. Except for Denmark, hwew we use GLS. That acceptance will be complete at the time we send the Shipping Confirmation Email to you. You are seeking to enter into a contract with natureZOO of Denmarkwhen you place an order. natureZOO of Denmark will retain the title in the products until full payment has been made by you and has been received by natureZOO of Denmark. natureZOO of Denmark reserves the right to hold any orders prior to shipping for security review.

10. Alteration of Service or Amendments to the Conditions

We reserve the right to make changes to our Website, policies, and these Terms and Conditions at any time. Your usage of the Website and your orders will be subject to the policies and Terms and Conditions in force at the time that you use the Website or that you order products from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions is deemed invalid, void or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of the remaining conditions.

11. Events beyond our reasonable control

natureZOO of Denmark will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.

12. Waiver

If you breach these Terms and Conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions. 

13. Governing law and jurisdiction

Your use of the Website, any purchase by you on the Website of any products and these conditions will be governed by and construed in accordance with the laws of Denmark and will be deemed to have occurred in Denmark. You agree, as we do, to submit to the non-exclusive jurisdiction of the Danish courts. Your statutory rights are not affected by these terms and conditions.

14. Our details

The Website is owned by navneDYRET, Company registration number: 32 85 67 13. Where the company was registered: Denmark

natureZOO of Denmark. All Rights Reserved.